Agenda item

Customer Services Strategy

·         Tour of Frontline services – C2C, Telecare and Surveillance.

 

·         Councillor Graham Hinchey, Cabinet member Corporate Services & Performance will be in attendance and may wish to make a statement.

 

·         Isabelle Bignall, Assistant Director Customer Services & Communities; Rachel Bishop, Customer Services Manager, Emlyn Nash, Corporate customer services Manager and Lowri Morris, Assistant Contact Centre Manager will be in attendance to respond to Members’ questions.

 

·         Questions by Members of the Committee.

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