Decision details

Review of Cardiff Works and Matrix agency provision

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


Management of Cardiff Works and Matrix (contract for temporary agency) workers was transferred from Human Resources to Housing and Communities in April 2019.


The overarching vision behind the transfer, was to forge new ties and fully align opportunities between theInto Work services, Cardiff Works and the other agency provision. This would include guaranteed interviews, work placements and into work clients being given priority with any emerging opportunities.


Matrix have been supplying the Council with agency staff since December 2016. The contract ends on 7th September 2019.


The service area need to carry out a full service review to understand exactly what is required from the service provider and how best to add value to the contract, prior to any recommissioning taking place. It is proposed in order for this to be done a direct award to Matrix be made for 12 months. It is intended that the new contract should be in place by September 2020



RESOLVED: that a direct award to current provider Matrix SCM Ltd (for agencies services) for a period of 12 months be approved. The duration of this direct award will be from 8th September 2019 to 7th September 2020.


Publication date: 12/07/2019

Date of decision: 11/07/2019

Decided at meeting: 11/07/2019 - Cabinet

Effective from: 24/07/2019

Accompanying Documents: