Agenda item
Cardiff Council Annual Complaints Report 2016 - 17
Decision:
RESOLVED: that the contents of the report be noted
Minutes:
A report outlining details of corporate complaints and compliments received by the Council during 2016-17 was received by the Cabinet. It was reported that complaints had decreased by 23.5% compared to the previous year whilst compliments had increased by 43.1%.
RESOLVED: that the contents of the report be noted
Supporting documents:
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Cabinet 2 November 2017 Annual Complaints Report 2016-17, item 41.
PDF 109 KB -
Cabinet 2 November 2017 Annual Complaints Report 2016-17 App, item 41.
PDF 366 KB