Proposed by: Councillor Jayne Cowan
Seconded by: Councillor John Lancaster
Waste Management is a department which has seen a number of complaints from Councillors and Members of the Public in recent years.
We call upon the Cabinet to:
Explain why it is impossible to provide Councillors with the cost of journeys to collect rubbish which is missed from the regular collection.
Put in place an out of hours contact (on a rota basis) to deal with real time complaints with a view to avoiding the cost of returning to collect missed bins/bags on a different day and therefore improving the services to the public.
Improve collection rates by engaging with residents in streets where collections are persistently difficult, in order to improve access for refuse lorries.
To explore ways to ensure refuse collectors clear dog mess whenever they see it on their rounds, which is part of their obligation we understand.
Bring a report to Council by the end of 2018 with proposals to reduce costs and streamline the service. The report should explore all options of which is the most efficient method of waste collection whilst maintaining service delivery. This would include investigating the possibility of outsourcing.
The report must also consider the ongoing high levels of sickness absence in waste management and advise what measures will be put in place to tackle the problem.