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Decision details

Upgrade of the Social Services Case Management Software from CareFirst to OLM's latest product ECLIPSE

Decision Maker: Corporate Director of People and Communities

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes

Decision:

Appendix A of the report are not for publication as it contains exempt information of the description in Paragraph 14 of Schedule 12A, Part 4 of the Local Government Act 1972

 

Agreed: that the direct award of Eclipse, via a CCS framework be agreed, as a replacement upgrade to the existing CareFirst case-management system for Social Services.

 

Reasons for the decision:

The current contract with OLM for CareFirst ends March 2020, this upgrade to Eclipse is viewed as an interim measure that will enable the benefit from improved functionality

 

The Social Services Directorate and the Council’s commitment to implement a Wales wide solution remains unchanged. However, the extensive testing it has undertaken was unable to evidence the current system in its current state will not deliver the needs of the business.

 

The Council to continue work with Health colleagues to identify how any challenges to implementation of WCCIS will be overcome in the future.

 

 

 

 

Publication date: 10/12/2019

Date of decision: 27/11/2019

Effective from: 20/12/2019

 

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