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Agenda item

Cardiff Council Annual Complaints Report 2016 - 17

Decision:

RESOLVED: that the  contents of the report be noted

 

Minutes:

A report outlining details of corporate complaints and compliments received by the Council during 2016-17 was received by the Cabinet. It was reported that complaints had decreased by 23.5% compared to the previous year  whilst compliments had increased by 43.1%.

 

RESOLVED: that the contents of the report be noted

 

Supporting documents:

 

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